1. Orders made before 2pm on Monday, Tuesday and Wednesday will be sent on the same day that you can receive them in 2 to 5 days depending on the destination country.
    Orders made from Thursday to Sunday will all be sent on Monday, afon to avoid the order passing the weekend in the carrier’s depot and you will receive your fresh fruit.
  2. If you have an error in the shipment or in the order, don’t hesitate to get in touch with us, either by phone or email in the Contact section. We will contact you as soon as possible to give you a quick solution.
  3. If you need delivery to be done on a specific day and/or time, please let us know when making the order. The transport company will do everything possible to respect your instructions.
  4. Obviously, we do not treat our shipments as a conventional expedition. All these years have given us sufficient experience to ensure that the fruit will be delivered to you in perfect conditions and with the optimal quality that ecological citrus fruits deserve:
  • The collect is made the same day of the shipment… from the tree to your table,
  • An artesanal process is used in the preparation of crates manually and without the use of any treatment,
  • The exclusive design of the crates with recyclable cardboard and with an architecture designed so that the fruits can sweat properly.